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User Review: "How NetBase Helps Management"
https://www.trustradius.com/social-media-managementNetBaseUnspecified8.3135101
Preston Hanisko BA/MS/MBA profile photo
November 07, 2013

User Review: "How NetBase Helps Management"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction

  • Netbase is very easy to work with. Right out of the box, you can find some interesting insights about your brand you might have not been able to capture before.
  • Netbase is customizable. If you are someone who likes to get into details, NetBase allows you the flexibility to do so.
  • The biggest frustration with NetBase is the speed. Sometime running queries can take much longer than what I would like (30-40 seconds)
  • NetBase has worked out very well for us. It has given us insight to our consumers that we have never been able to capture before. Having this information helps us make better informed decisions about business development and our product offerings.
The customer service is great and the product is obviously superior in the social media management industry.
Don't be afraid to ask questions. The support you receive from NetBase will help you understand the product more and be better at your job.