Netbase - When Only The Best Will Do
February 17, 2016

Netbase - When Only The Best Will Do

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetBase

My organization uses Netbase to gain insight as to how our clients are viewed across social media. We analyze consumers' mentions of our clients' products and use these insights to make better informed business decisions. Netbase addresses the ever-present business problems of truly understanding consumers' views of clients' products. Netbase enables us to gain a second set of eyes to understand how customers truly feel about our products, whether good or bad.
  • Netbase gives unbiased overviews of brands' impacts across social media.
  • As a social listening tool, Netbase provides insights to postings across a wide variety of outlets.
  • Netbase is extremely user-friendly and can be used by employees across all levels of their careers.
  • Netbase enables users to analyze mentions of products in real-time.
  • Netbase enables marketers to get ahead of the competition by gaining a deep understanding of brand perceptions.
  • Netbase could amp up their client support team and provide more on-site support.
  • Netbase could certainly improve their marketing, many people at my organization are unfamiliar with this resource.
  • Netbase is very expensive.
10 - Most users of Netbase fall into the research and business development spectrum.
  • Comscore
Netbase enables users to analyze brands across social media in real time.
Netbase is the best tool on the market for monitoring social media mentions in real-time. Netbase enables me to gain insights that cannot be gained by using any other types of software.
Netbase is very well suited for analyzing perceptions of clients' products in the media. Netbase does not always give an accurate portrayal and might pick up some unwanted mentions or irrelevant mentions.

NetBase Quid Feature Ratings

Using NetBase

The members of our research team all have years of experience using data driven research software.
  • Research
  • Client reporting
  • Business Development
  • Search engine optimization
  • Gaining access to public interpretations of our clients' products
  • Business development
  • Client insight
  • Client reporting
  • Business development
  • Client insights
  • Competitive reporting
  • Better customer service
  • Campaign optimization
  • Business consulting
  • More informed media recommendations
  • More in-depth reporting

Evaluating NetBase and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Positive Sales Experience with the Vendor
  • Analyst Reports
The product has a very strong reputation

NetBase Implementation

I was not involved in the implementation of NetBase.
  • Vendor implemented
  • Implemented in-house
  • Learning how to use the new system
  • Transitioning to using a new platform