Item: Quid
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Netbase is like many of the social media intelligence platforms but it does a LOT of the work for you. While it does tend to be on the slow side and you must work within the constraints of a firehose at times, NetBase is very analyst-friendly. Me and other analysts enjoyed using the tool but I would not recommend this tool for anyone who is not familiar with social media platforms.

Pros and Cons

Social Media Intelligence
Social Media Competitor Monitoring
Social Media Montioring

Slow to Load
Hard to Understand
Firehose on Data

Users and Roles

Alternatives Considered

Radian6 and Sysomos MAP

NetBase is another tool but it does provide advanced sentiment analysis and ease of platform digging. I would recommend it to a client.

Likelihood to Renew

Likelihood to Recommend

Agencies with advanced research needs or with clients with competitors would enjoy using NetBase. I would not recommend this tool for those that only check social media data once in a while or do not care about the nitty gritty data. A trained analyst is necessary to understand what is coming out of the data.

Give NetBase a try!

Overall Satisfaction with NetBase