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Cloud ERP
October 12, 2018

Cloud ERP

Cristian Bodnarasec | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

  • Manufacturing WIP & Routing
  • Work Orders and Assemblies
  • SuiteSolutions - Advanced Workflows

Overall Satisfaction with NetSuite

eSilicon uses NetSuite ERP for its:
  • Financial Management and Planning
  • Order Management
  • Supply Chain Management
  • Procurement
  • Advanced Approvals - Suite Solutions
We have moved from Oracle ERP to NetSuite due to various reasons. So far it was a bumpy ride with some satisfaction, but not all. Luckily we have a software department that can cover for the missing pieces.
  • It is in cloud - many problems are fixed by just being in the cloud somewhere and not on-premise.
  • It is built to scale with company growth.
  • Ease-of-use - nice and friendly user Interface with a strong search mechanism
  • Strong reporting feature - use saved searches to get the data you want and when you want
  • Customizable - you can customize pretty much anything in the forms, records. The Suite Solutions scripting will allow you to reach next level of customization.
  • Testing instances (Sandboxes) are expensive and their refresh from production is restricted (limited in number and there are blackout periods where refresh is prohibited) - software teams need frequent refreshes and several test instances
  • Support team is very responsive but not that high in technical knowledge, at least the first 2 levels.
  • Customization is a weakness too because it can cause a lot of headaches. We had to take ownership of the Advanced Approvals scripts just to have complete understanding of it and have the ability to extend it.
  • Cost per user and limited users per user role - we are unable to have a custom role for a development manager for example due to its cost
  • For us, NetSuite being in the cloud has solved a whole list of issues we had by running the previous ERP on premise, like infrastructure, OS licenses, IT maintenance etc. All these costs were on top of the ERP software license.
  • Along with NetSuite adoption, we have simplified and optimized some of the business processes and procedures we were using, on finance and manufacturing side. One reason was because NetSuite is not supporting some of the aspects of these processes.
  • The implementation time was 40% longer than initially planned due to some NetSuite limitations/misunderstandings on finance side, which was causing delays of 3-4 months in paying the vendor bills.
  • Not a member of any user groups
We moved from Oracle ERP to NetSuite due to several reasons:

  • To be more cost effective
  • To be in the cloud
  • To be more lightweight
Even if the impact was huge across the organization (finance, supply chain planning, eBusiness, etc.,) so far it has proved to be a good choice. People started to get used to it and enjoy a different way of doing their job, while the company reaches its objectives.
For a small to medium company it has everything you need:
  • Financial management and planning
  • Procurement
  • Order/supply chain management
  • Nice reporting features
  • Usability of the system through its nice user Interface
However, if you need a full fledged ERP system you need to find alternatives for HR (maybe Namely,) project management/time-sheets (maybe OpenAIR,) or expense reporting (maybe Concur.)

NetSuite ERP Feature Ratings

6.8
Accounts payable
Not Rated
Accounts receivable
Not Rated
Global Financial Support
7
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
5
Configurable Accounting
8
Standardized Processes
7
6.0
Billing Management
6
Cash and Asset Management
Not Rated
Budgetary Control & Encumbrance Accounting
6
Period Close
6
7.5
Inventory tracking
7
Location management
8
7.3
Pricing
7
Order entry
8
Credit card processing
Not Rated
Cost of goods sold
7
Order Orchestration
7
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
7.7
Dashboards
7
Standard reports
8
Custom reports
8
9.0
API for custom integration
9
Plug-ins
9
8.0
Role-based user permissions
7
Single sign-on capability
9
Not Rated
Award Lifecycle Management
Not Rated
6.8
Budgeting and Forecasting
Not Rated
Project Costing
7
Cost Capture
7
Capital Project Management
6
Customer Contract Compliance
Not Rated
Project Revenue Recognition
7
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
7.0
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
7
Supplier Management
7
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated