Overall Satisfaction with Network for Good
We're using Network for Good across the whole organization. It's used for donor management, donor communications, event management and ticketing, and donation management. It's also used by our Education department for class sign-up and student communications. I use it in my capacity supporting young composers -- I update them on opportunities via e-blasts, use the event section to coordinate professional development sessions and take submissions for our training sessions via the Forms. Network for Good has consolidated our operations immensely; before we started with Network for Good, we used multiple programs to do the jobs that Network for Good does now. It replaced DonorPerfect, EventBrite, EmailMeForm, and Mail Chimp.
- Donor Management
- Donation Tracking
- Event Management
- Event Ticketing
- Form Customization
- Easier branding across all aspects of Network for Good
- More information captured through ticketing
Network for Good had more usability and was overall more useful than DonorPerfect. It's also less glitchy. The whole team can use Network for Good, but only our Development team used DonorPerfect. The integration of communications, ticketing, and forms are priceless. Network for Good also has much better customer service. Network for Good is also less expensive than its competitors. I'm very happy that we switched.
Do you think Network for Good delivers good value for the price?
Are you happy with Network for Good's feature set?
Did Network for Good live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Network for Good go as expected?
Would you buy Network for Good again?
Network for Good is fantastic when you have a team with varying technical abilities. It's easy to learn, customize, and use. It's also great in how it consolidates donor management, donations, and events. The ticketing features are really useful, especially because they encourage donations and then put those donations directly into the donor/donation management section of the program. The customer service is very good -- they're responsive, fast, and friendly. Network for Good is also fantastic for donor communications, allowing you to group donors and easily create an attractive e-blast. It doesn't work well for application management. I use it for submissions to our training sessions, and while the forms can capture a plethora of information and accept files, the customizations are limited and it's hard to brand the forms. It's also hard to track applicants across multiple rounds of submissions.