Item: Bonterra Guided Fundraising
Rating: 10
Author: Daris Gibbons

Use Cases and Deployment Scope

I use Network for Good for fundraising, sending newsletters, and CRM management. I needed a centralized system that would allow me to start building and tracking donor information, such as contact information, amounts and frequency of donations, and who was actually seeing our emails. What I have discovered in just three months is that it is an incredible source of ideas for fundraising, layouts for newsletters & fundraising emails. They also have recommendations for using our followers to help us fundraise, they track everything about our donors that we could ever want to know, and best of all, they can send automatic thank you emails! This is important but often slips through the cracks with my busy schedule. As I use the platform, I discover more and more, but support is just a click or call away! The customer service team is friendly and fun and understands the non-profit world and its challenges.

I look forward to discovering more features as I continue to become familiar with the platform.

Pros and Cons

Offer templates for fundraising emails
Keeping donor history
Tracking over all donations
Tracking the effectiveness of different fundraising campaigns
Customer service

The only thing that I can think of is the price. For a small rural non-profit, the expense so far, outweighs the income.

Most Important Features

Analytics
centralized CRM source
Variety of campaigns that can be created and ways to share them.
Customer Service is easy and friendly.

Return on Investment

So far, the ROI has not been good but, I've only been using it for two months.

Alternatives Considered

HubSpot CRM, Mailchimp and Constant Contact

Network for Good specializes in what non-profits need. The others are just general business platforms, and one has to use a separate source for collecting donations, and they don't track those donations.

Key Insights

Do you think Bonterra Guided Fundraising delivers good value for the price?

Yes

Are you happy with Bonterra Guided Fundraising's feature set?

Yes

Did Bonterra Guided Fundraising live up to sales and marketing promises?

Did implementation of Bonterra Guided Fundraising go as expected?

Would you buy Bonterra Guided Fundraising again?

Yes

Other Software Used

Microsoft Windows, Adobe Acrobat Sign, Adobe Acrobat Reader DC

Likelihood to Recommend

Some of the biggest selling points for me were:

They downloaded my contacts into their system with a variety of categories at no extra charge
The templates and fundraising ideas
The ability to set up a variety of campaigns that I can run in various places; email, social media, live events
The analytics. I think they have thought of everything in this category!

Specialized software that saves soooo much time!!

Overall Satisfaction with Network for Good