Senior Connections: enhancing the quality of life for the seniors we serve!
February 08, 2023

Senior Connections: enhancing the quality of life for the seniors we serve!

Cindy Villarreal | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Network for Good

Network for Good is our customer relations management system. We have graduated from Excel and are quite pleased. From Network for Good, we can send blast emails, newsletters, and fundraising campaigns. This is our first year working with Network for Good and we are excited about our continued partnership, especially as we start working on our strategic plan document and addressing identified gaps and celebrating victories as we work through the plan.
  • Improved Customer communication
  • Fund Raising Campaigns and Graphs
  • Data Entry tasks are valuable, especially at volunteer level
  • We now have a newsletter that we don't have to mail out.
  • Improved graphics for board meetings and committees
  • Importing and Exporting documents could be easier
  • Allow us to upload a newsletter to send out to customers via email
  • Onboarding process
  • Ongoing support
  • Tutorials for self learning and personal growth
  • We have a level of sophistication that we didn't have before
  • We are able to look and feel more professional in our business dealings with donors
We do not have anything to compare to as we only used Excel before. This left us frustrated and feeling inept. Once we started working with Network for Good, we felt better, we felt more confident and competent, as well. We felt professional and we were able to show where our funding was coming from and where it was going.

Do you think Bonterra Guided Fundraising delivers good value for the price?

Yes

Are you happy with Bonterra Guided Fundraising's feature set?

Yes

Did Bonterra Guided Fundraising live up to sales and marketing promises?

Yes

Did implementation of Bonterra Guided Fundraising go as expected?

Yes

Would you buy Bonterra Guided Fundraising again?

Yes

The onboarding process was great. Our team was able to work with Network for Good staff several times on ZOOM meetings, we were able to ask questions, we completed assignments, and we felt very well cared for. Even today, one year later, we know that we can call and reach out to Network for Good with a question or problem, and they will help us work through it. That, we feel, is priceless.