Asset Management software experience
Updated February 24, 2022

Asset Management software experience

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • NEXGEN Mobile

Overall Satisfaction with NEXGEN Asset Management

NEXGEN Asset Management was introduced to our company about six years ago. Our company was looking for an asset management software designed to support our operations, maintenance, engineering, and accounting practices while integrating with the software's we currently use. NEXGEN Asset Management allows us the ability to migrate all assets and attributes associated with our companies infrastructure. Our maintenance process team created preventative and predictive maintenance activities based on equipment specifications that would generate future work order tasks to be performed initiated on individual scheduling. The PM's creation utility is very versatile to be industry-specific and allows us to incorporate checklists for maintenance activities performed by the field user completing the tasks. Our company uses the asset condition assessment and capital planning prioritization modules to intuitively decide asset risk of failure replacements and forecast future budgeting. Our focus with the use of this software is being more proactive than reactive in maintaining our companies assets.
  • Migrating data into your application
  • Ease of use for the mobile end user devices
  • NEXGEN University and the technical support team
  • GIS Syncing assets more than 1000 at a time
  • Work order creation limiting required fields
  • QR coding has saved and simplified asset look-up time
  • Prioritization reports have brought more risk assessing focus in our Engineering department thanks to NEXGEN Asset Management
The mobile platform has improved a lot in the 5-6 years we've been involved. In my opinion, NEXGEN Asset Management has targeted making mobile devices as user-friendly and useful as possible for field users. NEXGEN University has been a great tool to educate the use of these mobile platforms.

Do you think NEXGEN Asset Management delivers good value for the price?


Are you happy with NEXGEN Asset Management's feature set?


Did NEXGEN Asset Management live up to sales and marketing promises?


Did implementation of NEXGEN Asset Management go as expected?


Would you buy NEXGEN Asset Management again?


In my opinion, this product was designed for water/wastewater application, and my recommendations would be to other utilities. But, NEXGEN Asset Management has developed versatility in its modules to accommodate multiple industries. NEXGEN University has been a great tool to help me educate end-users with deployment. Also, I have been able to use the knowledge base articles to resolve small issues and educate myself on the functionalities incorporated within the software.