Athens, Alabama Water and Sewer Utilities Strategic Asset Management Software Implementation
June 16, 2022

Athens, Alabama Water and Sewer Utilities Strategic Asset Management Software Implementation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • NEXGEN Mobile

Overall Satisfaction with NEXGEN Asset Management

We are water & Sanitary sewer utilities. We want to track all maintenance, improvements, and condition assessment documentation with this software in linear assets and process or treatment plant assets
  • Tracks task details and documentation very well - integrated with ESRI GIS
  • Standard and custom management reports with flexibility to filter data
  • Great tech support!
  • Flexibility to many different types of assets and structure work orders to capture the appropriate data in each case
  • The GIS connection only updates changes in GIS on a weekly basis - not in real time
  • Still relatively early in use - no connection to field devices to determine issues and no use in treatment plants yet.
  • Need to get No-Dig messages texted to on-call phone
  • The impacts have not been fully realized yet. Anticipate great results when sufficient data and histories have been collected - prioritizing work, scheduling for optimal efficiency, prioritizing capital rehab needs, resource efficiency improvements, asset improvements for greater reliability and lower O&M costs
The minimal amount of field device use currently ongoing is working very well. Anticipate greater results in the future as more applications of field devices are initiated
NEXGEN is a superior product to both and the main attribute of NEXGEN is its tech support team

Do you think NEXGEN Asset Management delivers good value for the price?

Yes

Are you happy with NEXGEN Asset Management's feature set?

Yes

Did NEXGEN Asset Management live up to sales and marketing promises?

Yes

Did implementation of NEXGEN Asset Management go as expected?

Yes

Would you buy NEXGEN Asset Management again?

Yes

Fits all our needs at this time