Athens, Alabama Water and Sewer Utilities Strategic Asset Management Software Implementation
June 16, 2022

Athens, Alabama Water and Sewer Utilities Strategic Asset Management Software Implementation

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • NEXGEN Mobile

Overall Satisfaction with NEXGEN Asset Management

We are water & Sanitary sewer utilities. We want to track all maintenance, improvements, and condition assessment documentation with this software in linear assets and process or treatment plant assets
  • Tracks task details and documentation very well - integrated with ESRI GIS
  • Standard and custom management reports with flexibility to filter data
  • Great tech support!
  • Flexibility to many different types of assets and structure work orders to capture the appropriate data in each case
  • The GIS connection only updates changes in GIS on a weekly basis - not in real time
  • Still relatively early in use - no connection to field devices to determine issues and no use in treatment plants yet.
  • Need to get No-Dig messages texted to on-call phone
  • The impacts have not been fully realized yet. Anticipate great results when sufficient data and histories have been collected - prioritizing work, scheduling for optimal efficiency, prioritizing capital rehab needs, resource efficiency improvements, asset improvements for greater reliability and lower O&M costs
The minimal amount of field device use currently ongoing is working very well. Anticipate greater results in the future as more applications of field devices are initiated
NEXGEN is a superior product to both and the main attribute of NEXGEN is its tech support team

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Fits all our needs at this time