STAY AWAY. DO NOT USE THIS COMPANY
Overall Satisfaction with Nextiva
We use Nextiva for our phone lines. It’s the worst. Calls drop, don’t connect, we are overcharged, there is no price matching, no help by customer service, sold an oversized product for literally 3 employees when all we ever needed was a call queue, reporting, and call recording first in first out. I DO NOT recommend this product for any business. The service is garbage, they used recycled numbers where you business shows up as spam. They gave one of my employees a new number that was already assigned to another business. He had 50 new leads on his contact list, had to provide a new number the. Lost all of his leads that he spent some time on gathering. All of his research was out the door. This company and product are snakes and you should avoid at all cost!
- No return on investment.
- Lost sales due to call problems.
- We aren’t taken seriously as a company because calls drop so much.
Do you think Nextiva delivers good value for the price?
No
Are you happy with Nextiva's feature set?
No
Did Nextiva live up to sales and marketing promises?
No
Did implementation of Nextiva go as expected?
No
Would you buy Nextiva again?
No


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