Nextiva in an Independent School
April 01, 2026
Nextiva in an Independent School
Score 10 out of 10
Vetted Review
Verified User
Software Version
Cloud PBX
Overall Satisfaction with Nextiva
We are an independent school with about 50 staff members and 175 students. We use our new Nextiva phones for all means of communication. We have them in every classroom, conference room and common area. The phones work exceptionally well, and the auto attendant is an excellent way to have calls screened and directed to the correct location without overloading a front desk associate. Overall we are extremely pleased with the product from the initial shopping stage, set up, customer support and implementation Nextiva has delivered above the bar service.
Pros
- Customer Support
- Implementation
- Organization
- Response Time
- Project Managers
- Professionalism
- Education on their product
- Offering additional services (some included in the price)
Cons
- Using the phones as PAGING 50 or more people at once seems to be difficult.
- It has helped us get people to the correct area faster. Potential customers lose interest when they need to speak to many people and be transferred or click multiple buttons.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes
Comments
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