Why Nextiva is worth its weight in gold
November 16, 2023

Why Nextiva is worth its weight in gold

Richard Rand | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

VoIP Phones

Overall Satisfaction with Nextiva Business Phone Service

We use Nextiva for VOIP and Fax for all of our locations.

Pros

  • VOIP
  • FAX
  • Customer Service
  • Trouble shooting errors.

Cons

  • Would be nice to have a company directory that we can push out to the phones.
  • The service works well for our company

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva has been a huge help connecting all of our locations to one place.

Nextiva Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
7
Call reports
7
Directory of employee names
Not Rated
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Video conferencing
9
Audio conferencing
9
Video screen sharing
Not Rated
Instant messaging
9
Mobile app for iOS
9
Mobile app for Android
9

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