Nextiva is the best!
November 16, 2023

Nextiva is the best!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

We use Nextiva to intake leads. We use their call flows to get the leads to the right department. We also use Nextiva for maintenance calls incoming and outgoing. I would highly recommend Nextiva to any small business.
  • Clear reception
  • Easy UI
  • Good support
  • UI could be improved
  • Service number easier to find
  • Better pricing
  • Easier to communicate
  • Better service to customers

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva is well suited to a start up company who needs customizable phone services.

Nextiva Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10