Nextiva is workable for small busines.
November 21, 2023

Nextiva is workable for small busines.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Commercial Phone Service

Overall Satisfaction with Nextiva Business Phone Service

We transitioned to Nextiva a few years ago and they have provided the best service and platform use by far of any of the previous companies we have used. The client portal is easy to use and they are quick to provide service when needed.

Pros

  • User portal
  • Administration portal

Cons

  • Easier use of auto-attendant configuration
  • Monthly charges have remained fairly steady

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

well suited for small business needs

Nextiva Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
9
Directory of employee names
9
Answering rules
9
Call recording
9
Call park
9
Call screening
9
Message alerts
9
Video conferencing
6
Audio conferencing
6
Video screen sharing
5
Instant messaging
5
Mobile app for iOS
8
Mobile app for Android
Not Rated

Comments

More Reviews of Nextiva