Nextiva Review
December 06, 2023

Nextiva Review

Tyler Groce | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

VoIP Phones

Overall Satisfaction with Nextiva Business Phone Service

Customer service for set up has been great and price was good with quality service. The phones came quickly and everyone I have spoken to has been helpful and courteous and actually answered when I called. The phones themselves have a smaller footprint and work better than the previous phones we used. Would recommend.

Pros

  • Customer Service
  • Price
  • Better quality of hearing each other over the phone

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Customer service is eroding in many areas of today's world so I appreciate the good customer service offered here.

Nextiva Feature Ratings

Not Rated
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
Not Rated
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Not Rated
Not Rated
Video conferencing
Not Rated
Audio conferencing
Not Rated
Video screen sharing
Not Rated
Instant messaging
Not Rated
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated

Comments

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