Nextiva is the best
December 06, 2023

Nextiva is the best

Carl Felix | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Commercial Phone Service

Overall Satisfaction with Nextiva Business Phone Service

Very easy to understand and use. Their support staff are great and helpful. Very knowledgeable about what their customers need and want. I give 5 stars.

Pros

  • Customer service
  • App use
  • Reasonably priced
  • Excellent Service
  • Reliable connection
The other services were either over priced or had difficult terms I wouldn’t opt into.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva Business Phone Service
Having Multiple accounts for different extensions is very important to my business and voice recording for quality control is of great use to my company.

Nextiva Feature Ratings

9.8
Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
User templates
9
Call reports
10
Directory of employee names
Not Rated
9.2
Answering rules
10
Call recording
10
Call park
8
Call screening
8
Message alerts
10
8.8
Video conferencing
10
Audio conferencing
10
Video screen sharing
5
Instant messaging
10
10.0
Mobile app for iOS
10
Mobile app for Android
10

Comments

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