Nextiva is a great option for business phone
December 30, 2023

Nextiva is a great option for business phone

Howard Novasky | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business Phone Service

Overall Satisfaction with Nextiva Business Phone Service

We use Nextiva to be able to stay connected to our congregation and the public while also being as mobile as possible. We utilize the mobile apps on iPhone and iPad as well as our our laptops. Most of our usage is via mobile apps. However we do use on our laptops frequently as well.

Pros

  • Mobile connectivity
  • Sales consultation
  • Low pressure sales

Cons

  • Everyone can be less expensive
  • Positive ROI due to costing less than landline business phone service.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

The service is very well suited for any business that wants phone service with more features than other services while still being a relatively lower cost option.

Nextiva Feature Ratings

10.0
Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
10
Call reports
10
Directory of employee names
Not Rated
10.0
Answering rules
10
Call recording
10
Call park
Not Rated
Call screening
Not Rated
Message alerts
10
10.0
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
10.0
Mobile app for iOS
10
Mobile app for Android
Not Rated

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