Nextiva Delivers for us and our clients
January 02, 2024

Nextiva Delivers for us and our clients

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Software Version

VoIP Phones

Overall Satisfaction with Nextiva Business Phone Service

We implemented Nextiva for our sales team and business office. It worked and was an easy button for our team. We also advised and consulted with dozens of businesses who ultimately selected Nextiva. From healthcare, to legal, and professional services, Nextiva Business Phone Service was a great fit for our clients. We have and will continue to sell Nextiva to our clients where it's a good fit and it fits many of our target prifle clients.

Pros

  • Mobile application
  • desktop application
  • desk phones

Cons

  • providing a single app and log in
  • focusing on just UCaaS
  • Leveraging the best CCaaS partners
  • Partnering with Nextiva has been amazing for us

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

We have done this for years and will continue to do it

Nextiva Feature Ratings

Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
8
User templates
8
Call reports
7
Directory of employee names
8
Answering rules
9
Call recording
8
Call park
7
Call screening
8
Message alerts
8
Video conferencing
7
Audio conferencing
9
Video screen sharing
7
Instant messaging
8
Mobile app for iOS
7
Mobile app for Android
7

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