Of 4 Vendors, We Chose Nextiva
January 02, 2024
Of 4 Vendors, We Chose Nextiva
Score 10 out of 10
Vetted Review
Verified User
Software Version
VoIP Phones
Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva Business Phone Service internally and externally. As a nonprofit, we run a mentorship program and oversee it throughout 12 months. We use Nextiva to talk to the mentors, mentees, new applicants, corporate donors, and our fellow employees.
- Quick and easy customer service
- Easy to use back end portal
- Good service quality / no outtages
- Good communication with our clients
- Ability to call or text without interruption
- Ability to keep records of communications
Nextiva was able to price match us and provide the best customer service for technical setup. Nextiva also stacked up well in terms of service quality and sales responsiveness.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes