Must Have for Effective Business Operations!
February 19, 2024

Must Have for Effective Business Operations!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business Communications Suite

Overall Satisfaction with Nextiva Business Phone Service

Nextiva Business Phone Service is a new and now integral part of our team's daily communication activities. We rely on it for both inbound and outbound calls. We also take advantage of the mobile app to conduct business outside of the office. The ability to seamlessly move seats within the office while keeping our phone with us is crucial for our team's productivity. In an office setting, mobility plays a significant role, and Nextiva Business Phone Service enables us to effortlessly achieve that. Additionally, Nextiva Business Phone Service offers a user-friendly setup process, which further enhances our overall experience. The texting option is game-changing! Love it!
  • Customer Service
  • Easy to Navigate
  • User-Friendly Options
  • Messaging Options (Text Option and Message Transcription are AMAZING!)
  • Instructional Videos
  • Clear Connectivity
  • Increased our reach recruitment-wise.
  • Improved business operations by providing us the opportunity to more personally reach out clients. Speaking directly to our clients is an added bonus!
  • No missed opportunities for our clients or potential networking opportunities!

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Nextiva Business Phone Service was exactly what we needed. Working remotely has some challenges, but Nextiva Business Phone Service has made everything more efficient and accessible.

Nextiva Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
10