Great product!
March 23, 2024
Great product!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business VoIP
Overall Satisfaction with Nextiva Business Phone Service
We switched from Comcast years ago in search of a product with less downtime and a better ability to configure. We use Nextiva as a call center to auto-manage incoming customer calls. This service replaces the need to answer every call and automatically sends the call to the right person who can best help the customer. We can easily use the online portal to manage our call center and make changes 'on the fly'.
- Live Chat Tech Support is Excellent.
- Phone configuring on website is very easy.
- No downtime.
- Ability to see other users on DND from handset.
- Easy of use.
- Maintenance free.
We switched for better uptime, ease of use, and better tech support and got all that from Nextiva. We were constantly losing connection with our previous provider, a package service for internet and phone. The web portal is much easier to use, and the call center offers many more features.
Do you think Nextiva Business Phone Service delivers good value for the price?
Yes
Are you happy with Nextiva Business Phone Service's feature set?
Yes
Did Nextiva Business Phone Service live up to sales and marketing promises?
Yes
Did implementation of Nextiva Business Phone Service go as expected?
Yes
Would you buy Nextiva Business Phone Service again?
Yes