Nintex Workflow and Forms
Anonymous | TrustRadius Reviewer
January 24, 2020

Nintex Workflow and Forms

Score 10 out of 10
Vetted Review
Verified User
Review Source

Software Version

Nintex Workflow for Sharepoint

Overall Satisfaction with Nintex Platform

We use Nintex Platform's Workflow and Forms extensions on our SharePoint web applications serving almost 150,000 active users monthly. Nintex is recommended as a first choice to automate user processes on our platform. Users appreciate that it is quite easy to use and that they are able to create complex workflows after only a few days of exploring and using it.
  • Process automation
  • Work with external sources
  • IT cannot check every workflow, and a single workflow can kill the whole SQL instance
  • Long-term issues with Nintex Workflow Designer (slowness)
  • Positive - we finally forbade SharePoint Designer. We now have a lot fewer issues with workflows and broken sites.
The majority of our users are non-IT (Finance, HR, logistics). Users usually automate content approval. Some departments developed pretty complicated solutions (corporate fleet management, employee on/offboarding). IT users are responsible for less than 20% of usage.
Suited for approval processes - which are 80% of all workflows in our environment. It works very well for this.

Nintex Process Platform Feature Ratings

Process designer
Not Rated
Business rules engine
Not Rated
SOA support
Not Rated
Form builder
8
Model execution
Not Rated
Dashboards
Not Rated
Standard reports
9
Custom reports
8

Nintex Platform Support

Some support engineers are better to be avoided. We often resolve issues on our own. The community web site is very good though.
ProsCons
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
Less knowledgeable
Need to explain problems multiple times
Yes - We only paid for premium when we had issues with patching on our test environments. Did not need it after all.
Yes - Yes, we did. It was resolved.