Great product but lost its way being acquired by larger organisation
April 30, 2021

Great product but lost its way being acquired by larger organisation

Anthony Kumnick | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

Nintex Promapp Enterprise

Modules Used

  • Nintex Process Manager

Overall Satisfaction with Nintex Process Platform

Promapp is being used across the entire organisation for all of the purposes of the tool, training, help, support, and most importantly continuous improvement.
  • It's great for representing processes.
  • Ease of use in process development.
  • Simple to use.
  • Nintex I feel has lost its way with Promapp.
I have evaluated a number of alternative a number of years ago but settled on Promapp.

Do you think Nintex Process Platform delivers good value for the price?

Yes

Are you happy with Nintex Process Platform's feature set?

Yes

Did Nintex Process Platform live up to sales and marketing promises?

Yes

Did implementation of Nintex Process Platform go as expected?

Yes

Would you buy Nintex Process Platform again?

No

I love Promapp as a product and previously sung praises however it seems that Nintex has lost focus on the product, there is no user group meetings any more and software issues aren't being addressed.

Nintex Process Platform Feature Ratings

Process designer
9
Support for modeling languages
9
Form builder
9
Social collaboration tools
5
Dashboards
7
Standard reports
1
Content management
7