TrustRadius
The sweet spot of SharePoint Workflow
https://www.trustradius.com/business-process-management-bpmNintex PlatformUnspecified8.3154101
Bill Watters profile photo
Updated September 30, 2015

The sweet spot of SharePoint Workflow

Score 9 out of 101
Vetted Review
Verified User
Review Source

Software Version
Nintex Workflow for Sharepoint

Overall Satisfaction with Nintex Workflow

To automate a contracts process for a major state agency. It's initial use was as a deep proof of concept, and has since been leveraged by a number of departments beyond the initial legal department. The primary issue related to lost in process and tracking progress of documents resulting in lost time and efficiency.
  • Simple build, test and deploy process
  • Visual designer
  • Integration with other systems
  • Better documentation or direction on integration with Web Services
  • It helps build a better relationship with our clients, it is not simply about the development of a solution, but more about the empowerment of an organization.
  • K2 blackpearl,SharePoint
Nintex fits a sweet spot, between K2's BlackPearl and SharePoint's native workflow, both in price point and functionality.
Nintex, like other workflow solutions depends heavily on buy in at ALL levels of an organization. It also depends heavily on organizations recognizing process improvement as a major requirement for themselves.

Using Nintex Workflow

The primary influence is overall IT budget and overall direction by IT Management.

Nintex Workflow Support

They are knowledgable and quick to identify, isolate and address issues, even when it becomes user 'training'.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - It was resolved quickly. It turned out to be an issue in SharePoint, rather than Nintex, however, they isolated the issue and assisted in getting the problem resolved. The took ownership of the issue, understood the impact, and saw the issue to resolution. Few 3rd party vendors are as knowledgable or assertive in assisting clients.
We were called in because the Partner of record for a client's Nintex installation had abandoned the client. We worked with the client's staff and Nintex to bring the client up to date, to resolve the issue, and then to propel onward to additional projects.

Using Nintex Workflow

Nintex Workflow Reliability

browser seems to play a big part in this, but sometimes it loads slower than others, like noticeably slower...