Easy for anyone to learn and Effective to use
December 08, 2025
Easy for anyone to learn and Effective to use
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Nooks
Our company is 100% remote, and we use Nooks not only to cold call at scale using their power dialer, but also as a way to co-work. Cold calling is a numbers game, with lots of rejection. Having a shared space where co-workers and I are calling together allows us to enjoy the process and make it a social process that is enjoyable! Sometimes we log in just to do other work with another co-worker.
Pros
- Quality of the phone connection is strong, rarely scratchy
- The product rarely has bugs- only when AWS went down did it have problems
- The company communicates with users regularly and clearly, stating when/if an issue is underway, and what/when is being done.
- The co-working space is easy to use and requires almost no training.
Cons
- I have yet to find something that doesn't work well
- We've found it works best if we don't have our cameras on- which requires more bandwidth.
- When a meeting IS booked, a transcript of the successful call is available, but only on the user side- not the called side- which I understand is for legal reasons, but would be nice to see both sides.
- Calling 100+ people is easy to do, which gives sales the opportunity to talk to real people
- The coworking option makes it enjoyable, social, to do cold calling, which makes a sales person more likely to do it.
I was not the person who evaluated any other products, so I can't speak to this process.
Do you think Nooks delivers good value for the price?
Yes
Are you happy with Nooks's feature set?
Yes
Did Nooks live up to sales and marketing promises?
Yes
Did implementation of Nooks go as expected?
I wasn't involved with the implementation phase
Would you buy Nooks again?
Yes
Comments
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