Timekeeper keeps a lot of my time.
January 14, 2022

Timekeeper keeps a lot of my time.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Novatime

We utilize NOVAtime for our payroll, timekeeping, and scheduling systems whilst integrating seamlessly with our HR office suite. Previously we had three separate software programs to handle each aspect for our staff, which was inefficient and lead to human errors. I am the main user of NOVAtime for our organization and I work closely with IT, HR, and managers to ensure we are utilizing it to the fullest potential to fit our organizational needs.
  • HR suite integration
  • Employee Self-Service
  • Timekeeping and Payroll
  • Scheduling shifts for FT employees
  • Generating reports can be cumbersome and is limited in terms of parameters.
  • Auto generating schedules is a great tool but rather than 'x' number of days I wish a date range was available.
  • Editing and updating the ASM is very time consuming.
  • Generating schedules is solely qualification based with little nuance for an employee eccentric approach.
  • Timekeeping
  • Scheduling
  • Payroll
  • Scheduling still takes longer than it had with our previous software, requiring additional man hours.
  • It has centralized our HR, payroll, timekeeping and scheduling.
  • A web based software system allows for more flexibility in terms of accessing it remotely and checking staff in.

Do you think Novatime (discontinued) delivers good value for the price?

Yes

Are you happy with Novatime (discontinued)'s feature set?

Yes

Did Novatime (discontinued) live up to sales and marketing promises?

No

Did implementation of Novatime (discontinued) go as expected?

No

Would you buy Novatime (discontinued) again?

No

We continue to remain the only professional baseball team that utilizes NOVAtime for our scheduling of staff, mostly because it was designed to schedule hospital workers. The lag time when updating the ASM is extremely time consuming and the inability to work in multiple internet tabs or windows makes it that much more inefficient. I am sure it is a fantastic system for other organizations but it continues to be a challenge for us.

Using Novatime

24 - Human resources, payroll, timekeeping, scheduling, self-service, finance, IT, Operations.
We have a point of contact internally who will reach out to Ascentis with questions and turnaround time is usually pretty quick. However, we have noticed that support of NOVAtime will eventually be discontinued.
  • Payroll
  • Scheduling
  • Timekeeping
  • Self-Service
  • The ability to have multiple check in locations for our game day staff has allowed us to be more efficient with staffing. Rather than one location indoors that would back up easily our employees can now go to their specific briefing area more quickly.
  • Since generating schedules on a monthly basis across multiple departments is very time consuming the ability to auto generate during non-business hours has been a tremendous help.
  • I don't believe we will be utilizing the software much longer as it is limited to meet our business needs.
The overall satisfaction within the organization has been luke warm, at best. The software may be more conducive for a hospital but I believe there is a reason why we are the lone baseball team utilizing it.

Evaluating Novatime and Competitors

Yes - ABIMM. We wanted to centralized our HR, payroll, timekeeping and scheduling in lieu of a patchwork of integrations that at times would have hiccups.
  • Price
  • Product Features
  • Product Usability
Price. HR Suite is viewed as the better software but at least three times the price.
Unfortunately I don't think we would have. Going into the negotiations we were promised many features that were never followed through. Ascentis' acquisition of NOVAtime enabled them to offer a more competitive suite of products. More likely than not we will look for an HR software alternative.