In my opinion, dishonourable company
November 01, 2023
In my opinion, dishonourable company
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Odoo
In my opinion, What a horrible company! The first interaction I had with the human at this company was to tell me that the purchase we made was too little and that they were going to charge us double or erase everything we've done! When they spoke to me, they claimed that their website charged the wrong amount because our company operates in different countries and therefore they would be doubling the price. He then stated that they were allowed to do this because their terms of service so that they can change the price and less specified in writing. However, when we made the purchase it was specified in writing exactly how much we would have to pay. I guess they don't honour their own terms of service. I think this company has certainly earned the poor score and bad reviews it has... I saw that before purchasing and figured that we would be fine since I would just rely on the fact that I was never going to deal with anyone at the company. However, not so. In my experience, the company had such poor customer service that I think they would be better off to just get rid of all of the people and make it purely software, I think at least then you would know what you get...
- In my opinion, software works fine as long as you don't need to interact with their people
- In my opinion, terrible customer service
- In my experience, they don't even honour their own terms of service
- In my opinion, untrustworthy
- In my opinion, we wasted our time thinking that we could use this software.
- In my experience, the company can't even honour it's on terms of service
I suggest, Go with anyone else...
Do you think Odoo delivers good value for the price?
No
Are you happy with Odoo's feature set?
No
Did Odoo live up to sales and marketing promises?
No
Did implementation of Odoo go as expected?
No
Would you buy Odoo again?
No