You Okta Try it!
July 28, 2014

You Okta Try it!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Overall Satisfaction with Okta

As a company that was formed due a recent merger, we had multiple client facing applications each with its own registration processes, business rules validation, disparate user stores without any centralized support. Implementing Okta helped us overcome all these issues and has made our customers super happy.

Overall, Okta has a great product and wonderful people to work with. We are very happy with our decision as it makes our employees productive and our clients happy.

Pros

  • Customers have ONE login to access all client facing applications from a single portal. We have now have the capability to add SSO to additional systems in hours as we go along our path of providing a superior user experience for our customers. Our internal support staff are excited at being able to provide quick support and resolve user login and access issues in a matter of minutes. Overall, Okta has simplified things for us.
  • The robust API helped to build our own custom user management capabilities based on complex business rules. Love the OOB reporting capabilities.
  • Installation was a breeze, Professional services Consultants were very knowledgeable and helpful and Support has been great as well!

Cons

  • The ability to create different levels of administrations capabilities exists but not very flexible. Given the large number of administrators, it appears to be all or nothing and having too many cooks worries IT:-)
  • Our clients now have ONE login to access all client facing applications from a single portal. We have now have the capability to add SSO to additional systems in hours as we go along our path of providing a superior user experience for our customers.
Cloud based
Time to implement
Success of PoC
Dependable and easy to use.
Professional services consultants were very knowledgeable and helpful and support has been great as well! The process from start to finish was well managed by some really smart folks!

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