Very user friendly tool.
February 26, 2022

Very user friendly tool.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oktopost

I was trying to find a tool to fully manage and optimize social media to drive my business forward in a scalable and measurable way. The tool is easy to use and I didn't need any onboarding or extra training. Through Oktopost I could manage all my social media across all channels and I can easily track my pieces of content.

Pros

  • Support is very efficient.
  • The tool is user friendly.
  • The campaign focus is excellent.

Cons

  • The set of the functionalities is relatively standard.
  • The comprehensive dashboard.
  • I don't have it measured.

Do you think Oktopost delivers good value for the price?

Yes

Are you happy with Oktopost's feature set?

Yes

Did Oktopost live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Oktopost go as expected?

I wasn't involved with the implementation phase

Would you buy Oktopost again?

Yes

Freshdesk Contact Center (Formerly Freshcaller), Freshdesk Messaging (Formerly Freshchat), Freshworks CRM (formerly Freshsales)
The product is very easy to use. And the features are very good. I have not experienced anything less appropriate. It works as I expect and empowers me to be a better promoter of my company's social media which is directly tied to our company goals. It functions as expected and I would not change the user interface.

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