Take you To-Go sales to the next level with Olo
May 03, 2022

Take you To-Go sales to the next level with Olo

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Olo

Olo has helped our restaurants get to the next level for sales outside the four walls. We have a top-of-the-line online ordering platform to help make ordering easy for our customers. Olo has provided us with a way to integrate all of our DSP orders into a place in the restaurant as well as push orders straight back to the kitchen. We can also even compete with DSPs by offering delivery through our online ordering platform to give our customers the choice that suits them best. And the ability to throttle all these orders on busy weekends and holidays has been a game-changer for our organization. We would highly recommend Olo!
  • DSP Integration
  • Throttling
  • User Friendly
  • Troubleshooting
  • Refunding Customers
  • Support Tickets
  • Rails
  • Throttling
  • Dispatch
  • Online Ordering
  • Rails
  • Throttling
Accepting dispatch orders from multiple DSPs and being able to integrate with multiple carriers has really helped us find a new set of customers that may have never found us. The platform helps with the integration side to take the pressure off our team to market those dollars and also to get the customers to order with us.
Yes, we have been able to put several processes in one system since going live over a year ago.
Since the pandemic, we have had at least 20% of our orders come through To-Go sales and that's been a hard transition for us in the restaurant industry. We have so many customers, and new customers, ordering food from us without even stepping foot in the store so we need to have that online presence and platform to serve them the way we intend to.

Do you think Olo delivers good value for the price?

Yes

Are you happy with Olo's feature set?

Yes

Did Olo live up to sales and marketing promises?

Yes

Did implementation of Olo go as expected?

Yes

Would you buy Olo again?

Yes

Olo is well suited to take your restaurant to the next level with to-go orders. It not only gives several different ways a customer can order through the platform but its technology our customers are expecting from us going forward. It may not be appropriate for clients that have very small volumes of to-go orders currently whether that's due to lack of website traffic or online presence in general.