Integration and Control - LOVE IT
December 01, 2022
Integration and Control - LOVE IT
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Olo
For our restaurants, Olo is used as our online ordering platform for our guests to place online orders for pickup orders and caterings. Now that it is integrated with our POS system, it makes things much easier for our guests to place their orders, have them pre-paid, and also already accounted for in our sales.
Pros
- Olo makes the guest experience easy and understandable while placing their orders. They can easily customize their order, modifying each item to their liking using the guidelines we at our restaurant have given.
- If there are issues with our equipment, Olo is quick to respond and get us back online.
Cons
- Maybe having an option to provide sticky printer paper to our busy restaurant managers on an autoship basis.
- The POS integration is very important for us.
- Olo's capability to allow the guest to modify and customize each order.
- The reporting features are fantastic.
- Time savings for employees has been a positive impact.
- Our takeout business has increased from less than 10% to over 30% in the last 2 years, we could not have been as successful with this increase without the help of Olo.
Do you think Olo delivers good value for the price?
Yes
Are you happy with Olo's feature set?
Yes
Did Olo live up to sales and marketing promises?
Yes
Did implementation of Olo go as expected?
Yes
Would you buy Olo again?
Yes
Comments
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