ON24 - your answer to branded webinars!
Updated May 26, 2021

ON24 - your answer to branded webinars!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

ON24 is being used for the firm's online virtual seminar events, across our three offices.
  • The branding/customizing experience is very professional.
  • The reporting analytics are excellent.
  • The customizable view for audience members.
  • Sometimes the PowerPoint presentation uploads with duplicate slides. It is very tedious to go through and cross check which slides are duplicated.
  • When you download the recording (single file archive) to an mp4 file with the "entire console view" instead of just slides and video, the mp4 file shows a very cropped and low quality image.
  • Using a high quality virtual platform such as ON24, we've at least 5x our average attendance rates and therefore expanded our client engagement significantly.
  • A number of new files have been generated simply from participating at our ON24 events.
  • Integrate with CRM/marketing automation software
  • Conduct lead scoring
  • Track registration and attendance
  • Identify and track top-engaged accounts
We began using ON24 *because* of the pandemic. We needed a strong virtual platform to continue engaging with and delivering content to our clients, and ON24 was the answer to our problems. Especially having the backend view for producers and presenters to connect during the presentation, this solved a lot of issues we were having with other platforms.
As far as I understand there is a multitude of capabilities within ON24 that our firm simply does not utilize, or need to utilize. Expanding the use of the platform across departments would be easy enough, however additional licenses are extremely expensive so there would always have to be a strong business case for expanding.
Simply put, ON24 offers a highly customizable user experience, as well as a completely professional branding ability, that no other platform compares to. In addition to the aesthetics and user-friendly nature of the platform, there is a proper back-end for producers/presenters to communicate with each other throughout the presentation without risk of disrupting the attendee view.
ON24 is well suited for virtual conferences and webinars, especially ones with heavy content. I would say ON24 is not appropriate for virtual social events, especially - of course - where attendees are meant to be able to communicate with one another.

ON24 Feature Ratings

Audience polling
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
Calendar integration
Not Rated
Record meetings / events
Not Rated
Not Rated
Event registration
Not Rated