ON24 Review
May 18, 2021

ON24 Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ON24

ON24 is used for external facing meetings & events across the organization. We are a membership based Association with over 75,000 members so having a tool that can host large one to many seminars, workshops, and webinars was essential when considering a move to a fully digital environment.
  • Production level back-end for producers & presenters allows for a smooth presentation.
  • The Q&A module makes answering questions easy to organize and facilitate.
  • The ability to customize each event to it's particular needs is easy and functional.
  • The upgrade to the Q&A module reduced some functionality. I preferred the option to talk directly to one participant rather than only to send to all.
  • I am often asked for virtual background capabilities by presenters.
  • I wish there were a way to customize where the name showed on the screen. With captioning as well as the name, on the bottom of the screen, it is difficult to read.
  • With the whiteboard technology, I wish there was a way to add text, and not just draw.
  • We have has a 4-fold increase at events since the beginning of 2021. The number of attendees in the first quarter was roughly what we would have expected over an entire year pre-pandemic.
  • We have been able to increase engagement in our online events through use of the tools.
The program is fairly easy to use, however, there is some training required and we have limited accessibility to the program to truly make it available across the organization.
ON24 is well suited for presentations in a one to many format. Although they have recently upgraded to include breakout rooms with one to one capability, Webex or Teams may be a best bet for more "boardroom" style conversations.

ON24 Feature Ratings

Audience polling
Branding options
Integration to Marketing Automation
Not Rated
Participant roles & permissions
Calendar integration
Record meetings / events
Event registration