OnBase
March 15, 2023
OnBase
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with OnBase
OnBase is used across the entirety of the organization in a variety of different ways. Its primary use is as a document storage solution that is used in conjunction with other systems such as our primary EMR Epic. Along with storage and integration, workflow processing is a major tool used by the organization for all of its departments. For an example accounts payable will use it for processing and finalizing payments. OnBase is also used for its mass import capabilities such as DIP, COLD, mailbox importer and EDI, especially by out billing areas to quickly bring in needed documents for the workflows. For our EDI ingested documents OnBase also makes use of style sheets to turn raw data from external sources, such as Medicaid, in to human readable forms. Another major use of OnBase by Catholic Health is of Unity Forms which have found more and more use in new departments to ease workflow, cut down on time, and reduce paper use.
Pros
- Its a robust storage solution
- Integrates well with Epic
- Unity forms are easy to create and use
- distribution services for sending email notification as reminders is a great tool
Cons
- user brief case mode for disconnected work
- PDF conversion tool being the same in workflow as it is in Virtual Print Driver
- App enabler usage tracking reports
- reliability
- robustness
- Integration with Epic
- user friendliness and usability
- it has saved staff ours with automation
- Unity forms have been used to improve turn around times
- mailbox importer has been a major time save
Do you think OnBase delivers good value for the price?
Yes
Are you happy with OnBase's feature set?
Yes
Did OnBase live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of OnBase go as expected?
No
Would you buy OnBase again?
Yes
Comments
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