OnBase by Hyland Review
February 25, 2016

OnBase by Hyland Review

Bridget Mullally | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnBase by Hyland

OnBase is used as an applicant tracking system for our recruiting department as well as a billing tracking system for our medical billing team and call center. We have currently not implemented OnBase across the entire organization. OnBase has been critical for me personally as an applicant tracking system by keeping track of potential, current, and former employees.

Pros

  • User friendly interface, very easy to understand
  • Clearly describes when user has created a problem
  • Reporting features

Cons

  • More customization
  • Implementation of "overview shot" or "dashboard"
  • Positive - less frustrating for recruiting team by having all employee information in one system and accessible by the entire team.
I have used Taleo and I believe that OnBase stacks up higher. It's a great applicant tracking system and everyone in my department was quickly trained on it, whereas Taleo was slightly more difficult to understand.
OnBase does seem to work better as an applicant tracking system than a customer billing system.

OnBase Feature Ratings

File sync, storage & archiving
8
Document management
9
Records management
9
Content search & retrieval
8
Enterprise content collaboration
9

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