Item: Ooma Office
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

It is our primary business phone system. We use it for phone and fax across the the whole organization. It provides the link to phone calls for our business.

Pros and Cons

IP phone systems
User friendly
Great customer service
Inexpensive

Better interface with computer systems
Better hands free devices
Back massages

Best prices and great phone service for the small office. I needed something relatively inexpensive but that would provide a good service. I also liked that I wasn't in a long term contract or pushed to buy things that did not suit my needs. They were easy to talk to and I felt comfortable with the service and salespeople that I spoke with as I was making decisions. Ooma is a big part of my access to my customers. Having a reliable phone service is a must to be successful. Ooma delivers.

Support Rating

Always helpful when needed. I've had to call for help a few times and issues resolved quickly. I am not much for words, they simply work well with my office set up as a small office. I have not had the need for much support as the product works well and does what I need it to do.

Key Insights

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Likelihood to Recommend

I am a small business and run a tight budget. We need a business phone and fax service. They fit the bill and provide an excellent choice of services.

Ooma provides a reliable connection to the customer

Overall Satisfaction with Ooma Office