Ooma - Small business solutions with professional feel!
October 08, 2021

Ooma - Small business solutions with professional feel!

Jennifer Heagle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

Ooma office took what was a very frustrating aspect of our company and simplified it. They also were able to reduce our costs by about $500 per month! The 24 hour support has never left us stranded with problems outside of business hours. We were able to implement our new virtual assistant for call routing very easily and now do not experience misrouted calls or calls with no one there. Robo calls have almost wholly been eliminated.
  • Call Routing
  • Reducing Costs
  • Building extensions
  • I have yet to experience anything that I didn't like in Ooma!
  • virtual receptionist
  • extensions
  • messages to text
  • Return on Investment (lowered overall costs)
  • Eliminated need for live receptionist
  • Easy extension assignments
So much better, easier to use and less expensive! Overall better product. Support is heads and tails above what Nextiva pretends to offer its customers! I will save over $6000 my first year alone with Ooma. Thank you for making such a great product. You will help small businesses succeed.

Do you think Ooma Office delivers good value for the price?


Are you happy with Ooma Office's feature set?


Did Ooma Office live up to sales and marketing promises?


Did implementation of Ooma Office go as expected?


Would you buy Ooma Office again?


If you are trying to eliminate the need for a live receptionist, Ooma is for you! The automated call routing with the virtual receptionist, provides a professional routing menu for customer to choose where/who they would like to be transferred to easily, just by listening to the prerecorded message. Before our company was plagued with tons of "dead" calls with no one on the other end. Those have almost been eliminated!

Ooma Office Feature Ratings

Not Rated
Message alerts
Mobile app for Android