Great for small/medium businesses! So-so for enterprise.
Anonymous | TrustRadius Reviewer
August 20, 2014

Great for small/medium businesses! So-so for enterprise.

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with OpenHire

OpenHire is used by the entire company. We use OpenHire in order to track and compare applicants and reduce paper waste.
  • User-friendly: The GUI of OpenHire is great. Mostly self-explanatory.
  • Multiple ways to get where you want to go.
  • Error-proof. You can go back and fix just about anything.
  • So much stuff is hard-coded. It would be nice if it were more customizable.
  • The job applicant process is confusing sometimes. A lot of people call support because they can't access their account.
  • OH is a little slow, even on a fast network.
  • Much better than paper apps
  • Provided a way to integrate applicants across multiple concepts and locations
  • Improved communication between the field and corporate employees.
Note: I am not the person who makes this decision, but if I were I would seriously consider OpenHire and the entire Silkroad suite when re-evaluating my needs.
It's great for medium sized businesses. We are a huge corporation, and there are a few things I'd like to see different (more roles for our district managers, for instance).

Using OpenHire

It's very self-explanatory. Sometimes it sacrifices customizability for user-friendliness, however.
ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
Cumbersome
  • Candidate search
  • Viewing resumes
  • Candidate disposition
  • Reassigning jobs
  • The applicant experience
  • Uncustomizable