Records Management, Automated Retention, and Search… Oh My!
February 01, 2022

Records Management, Automated Retention, and Search… Oh My!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

OpenText Content Suite

Overall Satisfaction with OpenText Content Suite Platform

OpenText Content Suite Platform is used primarily for records management and physical object tracking. We also have several integrations with other systems to make the data available from other applications. We currently have OpenText Content Suite Platform, OTDS, OTTeamSite, and OTMM in-house. All are managed on-premise. We currently integrate with other COTS software, as well as internally developed applications.
  • Records Management
  • Physical Objects
  • Search/Indexing
  • Version Upgrades
  • User Interface (not all functionality is available in the smart UI out of the box)
  • Patching
  • Records Management
  • Physical Objects
  • Search
  • Great ROI for Records Management
  • Reduced e-discovery costs surrounding litigation
  • Robust search capability
OpenText Content Suite Platform replaced an existing Records Management solution and checked all of the boxes in regards to capabilities surrounding search, physical objects, long-term retention, and reporting capabilities.

Do you think OpenText Content Suite Platform delivers good value for the price?

Yes

Are you happy with OpenText Content Suite Platform's feature set?

Yes

Did OpenText Content Suite Platform live up to sales and marketing promises?

Yes

Did implementation of OpenText Content Suite Platform go as expected?

Yes

Would you buy OpenText Content Suite Platform again?

Yes

OpenText Content Server does an excellent job with managing content in mixed electronic and physical data scenarios and excels at Records Management for retention/litigation purposes.

OpenText Content Suite Platform Feature Ratings

Content capture & imaging
5
File sync, storage & archiving
7
Document management
9
Records management
10
Content search & retrieval
10
Enterprise content collaboration
4
Content publishing & creation
3
Security, risk management & information governance
6
Contract lifecycle management
3
Automated workflows
7
Artificial intelligence
3
Mobile support
4
Integration
10