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Zoho Chat is a live chat tool, from Zoho Corporation.Zoho Chat - A great product - Wish more clients would use itI use Zoho chat as part of the wider Zoho suite of products under the Zoho One banner, In particular, I use it within the Zoho CRM element to communicate with a number of Clients I have implemented Zoho with. I also use other Chat/Web Comms systems with clients such as Skype, Google Hangouts, Zoom. It's whatever suits the client but Zoho Chat is very useful to me as my own CRM is ZohoCRM so it is nice to have the integration. I also use the Chat via my mobile using the Zoho Cliq app which is great as I'm not always at my desk so don't miss new messages from clients.,Integration with the Zoho CRM Easy to use both on desktop & mobile Choice of Chat, Audio Call or Video call. All of which work well,Not missing functionality as such but would be useful to record audio chats Zoho not as widely adopted than other Chat clients like Hangouts/Skype,8,Positive - Easier Comms with specific Clients. Encouraging more to use it to engage with me Negative - Yet another comms channel to manage would like to have less. But see previous positive Positive - Came as part of my Zoho One subscription so low cost Has a wealth of options still to investigate as part of Cliq,Zoom, Google Hangouts and Skype,Zoho CRM, Zoho Social, dlvr.it, Hootsuite Free
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Zoho Chat
13 Ratings
Score 8.5 out of 101
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Zoho Chat Reviews

Zoho Chat
13 Ratings
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Score 8.5 out of 101
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Vince McConville profile photo
March 21, 2018

Review: "Zoho Chat - A great product - Wish more clients would use it"

Score 8 out of 10
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I use Zoho chat as part of the wider Zoho suite of products under the Zoho One banner, In particular, I use it within the Zoho CRM element to communicate with a number of Clients I have implemented Zoho with. I also use other Chat/Web Comms systems with clients such as Skype, Google Hangouts, Zoom. It's whatever suits the client but Zoho Chat is very useful to me as my own CRM is ZohoCRM so it is nice to have the integration.
I also use the Chat via my mobile using the Zoho Cliq app which is great as I'm not always at my desk so don't miss new messages from clients.
  • Integration with the Zoho CRM
  • Easy to use both on desktop & mobile
  • Choice of Chat, Audio Call or Video call. All of which work well
  • Not missing functionality as such but would be useful to record audio chats
  • Zoho not as widely adopted than other Chat clients like Hangouts/Skype
Zoho as a chat / comms tool is up there with the rest of the pack in terms of functionality & ease of use. It's lack of widespread adoption that holds it back. So definitely suited to businesses who already utilise other Zoho products. It is free to use anyway as part of the Cliq so there isn't really a big barrier to adoption. The only thing missing from the free versions are things like Secret Chats, Team & External Channels. Other than that it's pretty much unlimited
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About Zoho Chat

Zoho Chat is a live chat tool, from Zoho Corporation.
Categories:  Live Chat

Zoho Chat Technical Details

Operating Systems: Unspecified
Mobile Application:No