Overall Satisfaction with Optimal Workshop
We are a user research agency and have used Optimal Workshop tools for a number of client projects over the last 10+ years. Whenever we need to do information architecture research, we try to use one or more of their tools. Most often, we start by using Optimal Sort for card sorting and follow it up with one or more rounds of tree testing with Treejack. Ideally but less often, we follow up that up with navigation design testing with Chalkmark.
- Easy to use tools for research participants
- Useful analysis tools for researchers
- Sometimes research participants get confused with the interface during sessions; still room to make the tools more intuitive
- Quantitative analysis tools for researchers
- Helped us increase revenue by doing more IA work
Do you think Optimal Workshop delivers good value for the price?
Yes
Are you happy with Optimal Workshop's feature set?
Yes
Did Optimal Workshop live up to sales and marketing promises?
Yes
Did implementation of Optimal Workshop go as expected?
Yes
Would you buy Optimal Workshop again?
Yes