Overall, Truly Recommend It, but It Requires a Good Partner
September 06, 2021

Overall, Truly Recommend It, but It Requires a Good Partner

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with Optimizely Commerce Cloud (formerly Episerver Commerce Cloud)

Optimizely Commerce Connect is a great digital experience platform (DXP) that enables companies to create a digital-first environment by combining commerce and commerce. Whether selling products or services, Optimizely Commerce Connect provides tools for marketers to manage and update a site, leverage tools to drive personalization, and grow sales.

Pros

  • CMS
  • Shopping cart
  • Customization
  • Personalization

Cons

  • More out-of-the-box features
  • TCO
  • Ability to scale
  • Ability to integrate
If set up correctly, Optimizely Commerce Connect can be a great tool for business users.
We considered Optimizely Commerce Connect because it is a flexible dot net stack that is highly rated by analysts.

Do you think Optimizely Commerce Connect delivers good value for the price?

Yes

Are you happy with Optimizely Commerce Connect's feature set?

Yes

Did Optimizely Commerce Connect live up to sales and marketing promises?

Yes

Did implementation of Optimizely Commerce Connect go as expected?

Yes

Would you buy Optimizely Commerce Connect again?

Yes

Salesforce Lightning Platform (formerly Salesforce App Cloud), Microsoft 365 (formerly Office 365), Acoustic Campaign (formerly IBM Watson Campaign Automation)
Great for B2C and B2B solutions when trying to develop specific business rules. The tech stack, combined with a good partner development firm, will help companies hit their desired solution. It comes standard with search tools and the ability to tie into personalization tools. The ability to tie into other modules or platforms gives it a leg up compared to competitors.

Optimizely Commerce Connect Feature Ratings

8.6
Product catalog & listings
7
Product management
4
Bulk product upload
Not Rated
Branding
10
Mobile storefront
9
Product variations
Not Rated
Website integration
10
Visual customization
10
CMS
10
Online Shopping Cart ()
Not Rated
6.0
eCommerce security
6
9.0
Promotions & discounts
8
Personalized recommendations
10
SEO
9
7.8
Multi-site management
9
Order processing
6
Inventory management
6
Shipping
Not Rated
Custom functionality
10

Comments

  • Emma Davis | TrustRadius Reviewer
    Emma Davis
    (Vendor Representative) commented 4 years ago
    Hey! Thanks for taking the time to leave us a review. It's great to hear that you're finding great success with our product. If you ever run into any issues or have any insights on how you believe we could improve user experience, please don't hesitate to reach out to your Customer Success Manager or message us at reviews@optimizely.com.

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