Easy to understand results dashboard
Updated May 19, 2025

Easy to understand results dashboard

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Optimizely Feature Experimentation

Use it to launch mobile experiments. We launch experiments to test out new feature releases.

Pros

  • User friendly UI
  • Easy to understand results dashboard

Cons

  • SDK size
  • Step by step instructions on implementation
  • Exposure stream
  • Improving customer satisfaction
  • Being able to anticipate potential impact
It's easy to use for a lot of the areas but I think there is room for improvement. I'm looking forward to the Netspring integration to be able to integrate with our native warehouse
With the Netspring acquisition I think it's closer to its competitor's features

Do you think Optimizely Feature Experimentation delivers good value for the price?

Not sure

Are you happy with Optimizely Feature Experimentation's feature set?

No

Did Optimizely Feature Experimentation live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Optimizely Feature Experimentation go as expected?

I wasn't involved with the implementation phase

Would you buy Optimizely Feature Experimentation again?

Yes

Traditional experimentation that is rolled out to a lot of users. We haven't tested out stats accelerator but we would like to try it out

Using Optimizely Feature Experimentation

100 - Product, engineering, analytics, design sometimes
4 - Analytics, product management, process management, project management
  • A/B Testing
  • Segmentation
  • Targeting
  • Launching across multiple markets
  • Doing ramp up for feature releases
  • Targeting specific audiences
  • Feature flags
  • More granular ramp ups
Competitive landscape

Evaluating Optimizely Feature Experimentation and Competitors

Yes
  • Ease of Use
Leadership buy in from ease of use perspective, well known vendor
Running more complex tests not just A/A tests

Optimizely Feature Experimentation Support

Support was there but it was pretty slow at most times. Only after escalation was support really given to our teams.
ProsCons
Knowledgeable team
Immediate help available
Support understands my problem
Support cares about my success
Slow Resolution
Poor followup
Problems left unsolved
Escalation required
Slow Initial Response
Yes - hours were purchased to help with support and other queries
Yes - No - it was reported but there hasn't been any updates. The expectation is that the vendor would at least give ideas around when it would be resolved, but we still haven't received any timelines.
After escalation the team has been pretty hands on and better with addressing our queries.

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