Great Product!
September 21, 2018
Great Product!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle Dyn Managed DNS
Dyn Managed DNS is being used with one of our law firms we manage the IT for. It detects when one ISP goes down and to update the terminal server FQDN and exchange server FQDN so email and remote access can come back up within a short period of time on the second ISP. This was set up with the former MSP, so we got introduced to it through hand-off of the service. We like it and are looking into using it with other clients.
- It does detect the ISP change really fast.
- Record change is very fast, usually within 15 seconds.
- User interface is very easy to use.
- Can't detect with an ISP that is having packet issues, so the firm thinks it should be failing over and yells at us, but really the ISP hasn't gone down so it wouldn't flip over. It would be nice if it had a way to set packet loss % before it would switch.
- For the law firm its being used for, it keeps their remote users working. For law firms, time is money, usually every 15 minutes lost can be a big deal to them.
- Sometimes it has switched when its not supposed to, and causes downtime. No real way to inform users when the switch is happening, it would be great to have an email alert we can not only send to ourselves but a notification to primary and technical partners in the firm so they don't have to yell at us like something is broken, instead they are aware it had to change.