Item: Orum
Rating: 6
Author: Juan De Dianous

Overall Satisfaction with Orum

Use Cases and Deployment Scope

They're about making money. They're not about helping you. And if you want to work with a company that wants you to be successful while making a profit, this is not the company for you. We recommend a different company. A lot of things were truly unclear on the contract.It did not benefit us at all; in fact, our Agency suffered some losses by partnering with Orum.

Pros and Cons

Pros

Call Tracking
Auto DIaler
Pipeline

Cons

Long Term Relationships
Caring about their clients.
Be honest and specific.

Return on Investment

Lost our investment
They sold us something, and it happened to be something else.
They don't honestly care about their customers.

Key Insights

Do you think Orum delivers good value for the price?

Are you happy with Orum's feature set?

Did Orum live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Orum go as expected?

I wasn't involved with the implementation phase

Would you buy Orum again?

Other Software Used

Call Center Dialer

Likelihood to Recommend

In general, our experience was not good at all, we had been here for two months. We were using Orum. They didn't get one qualified lead out of it, which may not be the actual product. It could just be us. In conclusion, we just fell like a number in a system, and that doesn't really go with our company's values,

Orum Feature Ratings

Comments

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If you want to be just a number in a system... Hire them.

Software Version