Item: Orum
Rating: 8
Author: Verified User

Overall Satisfaction with Orum

Use Cases and Deployment Scope

I am a BDR and I use Orum to outreach to prospects. Orum is a great tool that allows me to dial prospects quickly and efficiently. I can also view call analytics, connect rates on each numbers and easily switch between numbers to maximize my outreach to potential clients of my company

Pros and Cons

Pros

Parallel dialing
Call rate %
Connect rate analytics

Cons

Glitchy dispositions
Occasional outages
Calling the same person twice

Return on Investment

Positive impact. Allows me to make 3x calls than I normally would at least
Changing between 10 numbers is also a big plus. They added an enhancement feature which gets my pickup rates around 5%

Usability

It's pretty easy to use and integrates with my other tools well. Only reason it isn't a 10 is because sometimes the pause auto dial option is a bit buggy and at some points the prospect can have difficulty hearing me on the other line. Overall though it's intuitive and easy to use

Key Insights

Do you think Orum delivers good value for the price?

Not sure

Are you happy with Orum's feature set?

Yes

Did Orum live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Orum go as expected?

I wasn't involved with the implementation phase

Would you buy Orum again?

Yes

Other Software Used

Outreach

Likelihood to Recommend

Really good tool to streamline automatic dialing. Can basically put it on auto-pilot for you until someone picks up which is very nice. Avoids a lot of clicks

Orum Feature Ratings

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