Great for SDRs!
May 29, 2024

Great for SDRs!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Launch

Overall Satisfaction with Orum

We use it to cold call and leave voicemails.

Pros

  • Automatic voicemails.
  • Leaving notes that integrate into Salesloft, Apollo, etc.
  • Analytics.

Cons

  • Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why.
  • In the search lists, it would be nice if we could add favorite cadences or separate by our own.
  • As an SDR, I have booked the most meetings through Orum cold calls!
We have tested doing calls through Salesloft and Apollo directly, but the Orum workflow was much easier.

Do you think Orum delivers good value for the price?

Yes

Are you happy with Orum's feature set?

Yes

Did Orum live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Orum go as expected?

I wasn't involved with the implementation phase

Would you buy Orum again?

Yes

It is well suited for cold calling multiple batches of people at a time, as well as one off tasks. I have not used it for other scenarios.

Orum Feature Ratings

Dialer Logistics ()
Not Rated
9.0
Contact preview
9
Dialer-CRM integration
9
Call notes & tags
9
Automatic call logging
9
9.0
Outbound dialing
9
Custom caller ID
9
Click-to-call
Not Rated
Recorded voicemail drop
9
Dialer contact import
Not Rated
Campaign & list management
Not Rated
Not Rated
Follow-up calls
Not Rated
Dialer reporting & analytics
Not Rated
Dialer compliance
Not Rated

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