Overall Satisfaction with OutboundEngine
This company was hired to help with social media automation, newsletters, and other marketing for my real estate business.
- I feel that I have wasted 1,000's of dollars
Do you think OutboundEngine delivers good value for the price?
No
Are you happy with OutboundEngine's feature set?
No
Did OutboundEngine live up to sales and marketing promises?
No
Did implementation of OutboundEngine go as expected?
No
Would you buy OutboundEngine again?
No
OutboundEngine Feature Ratings
OutboundEngine Support
Pros | Cons |
---|---|
None | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Not kept informed Escalation required Difficult to get immediate help Need to explain problems multiple times Support doesn't seem to care Slow Initial Response |
I am not sure what premium support means. This was not an option. I did purchase premium services through OutBoundEngine and was extremely dissatisfied with all aspects of this company. From the salesperson to account support, to customer service. None were very helpful. I would love to get my money back but don't think that will ever happen.