Marketing Money could have been spent better!!
May 18, 2022

Marketing Money could have been spent better!!

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with OutboundEngine

Don’t waste your money! I signed a 1-year contract for social media posting and a newsletter for clients. social media posting was NOT Original! They “ shared” and used content that had other people's names and advertisements… you could go to any site and share yourself … the newsletters were very simplistic…very poor quality for 160.00 a month. then, when my year was up. I emailed my contract to them to confirm that I had fulfilled my contractual obligation and to make sure they no longer charged my credit card… what do you think happens.. they charged my credit card THAT DAY. I called them to ask why .. they said it’s policy to give a 5-day notice to cancel… I said I didn’t cancel… it was a contract that was fulfilled and I don’t see the 5-day cancellation ( did not cancel) term… he said to look on the Web Site. poor customer service, not one bit concerned that unhappy customer
  • First contact , they were professional. After that… not good
  • That’s it
  • Original content
  • Or at least scrub off advertisements and other names
  • Don’t be sneaky and grab the one more payment after a contractual obligation is fulfilled..saying you need a 5-day cancellation (when I didn’t cancel I fulfilled my entire year of $160 a month)
  • Be more professional when end of contract . They had me chase them around for days…
  • Check in
  • I feel it was a negative result due to using other persons and business content …with advertisements and their names jumping all around the posts
Would not use them again

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Would not recommend…at all. Spend your marketing budget elsewhere

OutboundEngine Feature Ratings

Mobile optimization
Email deliverability reporting
List management
Not Rated
Automated sales alerts and tasks
Not Rated
Social sharing and campaigns