Marketing Money could have been spent better!!
May 18, 2022
Marketing Money could have been spent better!!
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with OutboundEngine
Don’t waste your money! I signed a 1-year contract for social media posting and a newsletter for clients. social media posting was NOT Original! They “ shared” and used content that had other people's names and advertisements… you could go to any site and share yourself … the newsletters were very simplistic…very poor quality for 160.00 a month. then, when my year was up. I emailed my contract to them to confirm that I had fulfilled my contractual obligation and to make sure they no longer charged my credit card… what do you think happens.. they charged my credit card THAT DAY. I called them to ask why .. they said it’s policy to give a 5-day notice to cancel… I said I didn’t cancel… it was a contract that was fulfilled and I don’t see the 5-day cancellation ( did not cancel) term… he said to look on the Web Site. poor customer service, not one bit concerned that unhappy customer
- First contact , they were professional. After that… not good
- That’s it
- Original content
- Or at least scrub off advertisements and other names
- Don’t be sneaky and grab the one more payment after a contractual obligation is fulfilled..saying you need a 5-day cancellation (when I didn’t cancel I fulfilled my entire year of $160 a month)
- Be more professional when end of contract . They had me chase them around for days…
- Check in
- I feel it was a negative result due to using other persons and business content …with advertisements and their names jumping all around the posts
Would not use them again
Do you think OutboundEngine delivers good value for the price?
No
Are you happy with OutboundEngine's feature set?
No
Did OutboundEngine live up to sales and marketing promises?
No
Did implementation of OutboundEngine go as expected?
Yes
Would you buy OutboundEngine again?
No