Stable but old feature set
December 31, 2021

Stable but old feature set

Pankaj Singh Shah | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Software Version

Enterprise

Overall Satisfaction with Pardot

Usage: Using it primarily for email marketing, lead capture through forms, and reporting of email efforts. Apart from it, it was also used for lead scoring. Business problem: Automated lead capturing, email marketing, and reporting of email efforts. Scope: Email, lead capturing, reporting, and lead scoring.
  • Lead capture.
  • Email marketing.
  • Lead scoring.
  • It has limited reporting capabilities.
  • Landing page creation can be improved.
  • Dated User interface.
  • Lead capturing is good.
  • Strong integration with salesforce for data sync and reporting.
  • Negative: It is expensive when we do price to feature ratio.

Do you think Salesforce Marketing Cloud delivers good value for the price?

No

Are you happy with Salesforce Marketing Cloud's feature set?

Yes

Did Salesforce Marketing Cloud live up to sales and marketing promises?

Yes

Did implementation of Salesforce Marketing Cloud go as expected?

Yes

Would you buy Salesforce Marketing Cloud again?

No

Well suited: For email marketing, lead capturing, lead nurturing, and if you are using Salesforce, Pardot gives you a very tight integration for data sync. Not well suited: If you are not using Dalesforce then Pardot doesn't give you an edge when we compare it to other marketing automation tools.

Salesforce Marketing Cloud Feature Ratings

WYSIWYG email editor
8
Landing pages
6
A/B testing
8
Mobile optimization
7
Email deliverability reporting
8
List management
8
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
8
Data quality management
7
Automated sales alerts and tasks
7
Calendaring
6
Event/webinar marketing
6
Social sharing and campaigns
7
Dashboards
7
Standard reports
5
Custom reports
4
API
7
Role-based workflow & approvals
7
Customizability
5
Integration with Salesforce.com
10